Some of the frequently asked questions include the following:

1.Who is an insurance broker?

Insurance brokers are professional advisers who work on behalf of their clients. They help individuals and businesses identify their risks and decide what needs insuring and what can be managed in other ways. An insurance broker may specialize in one specific type of insurance or deal with many different types.

 2.Why use an insurance Broker?

Insurance brokers have access to many different insurance policies because they deal with a range of insurance companies directly. Brokers will be aware of the benefits, exclusions and costs of competing policies. An insurance broker can also help arrange and place the cover with the chosen insurer and can often provide advice on how to make the most of your insurance budget.

When arranging insurance, many people take shortcuts without seeking proper advice, understanding the fine print or considering whether they are getting value for money. An insurance broker can help you determine the level of cover that is required so you can ensure you are properly protected.

Brokers are available to assist individuals and businesses perform specialized work to design a customized insurance and risk management program. They design the policies, negotiate the terms with insurance companies and place the cover with the insurer. Risk management programs are often integral to the process. Risk prevention and loss minimization strategies serve towards reducing premium costs.

Insurance brokers have knowledge of the insurance market and the ability to negotiate competitive premiums on your behalf. A broker will also explain your policy and advise you of any special situations that you need to be aware of. Furthermore, a broker is obliged to advise you of the fees charged for services provided to you.

3.What is the difference between a Broker and an agent?

A Broker works on behalf of the customer while an agent works on behalf of the insurance company.

4.Can I settle my premiums in installments?

The insurance Act requires that premiums to be paid upfront. However a broker can assist you pay your premiums in installments by arranging premium financing from reputable finance houses.

5.What if I already have a broker?

You may already have appointed a professional insurance broker to look after your interests.However we always take the opportunity to present our service as an alternative and ask that you consider whether you are happy with the current broker. Bilmax offers you a friendly and personalized service, recognizing that each individual is unique.

6.Which companies does Bilmax Insurance Brokers deal with?

We deal with all insurance companies including the following:

•The Heritage Insurance Company Limited

•The Jubilee Insurance Company of Kenya Limited

•UAP Insurance Company Limited

•CIC insurance group

•British American insurance Co Kenya Limited

•ICEA LION Insurance Company Limited

•Kenya Orient Insurance Company Limited